Privacy Policy

Dialnix – Secure, Trusted & Compliant Telecom Services

At Dialnix, we value your privacy and are fully committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our telecom and communication services.

1. INFORMATION WE COLLECT

We collect different types of information to deliver reliable services and improve user experience.

• Full name, company name, and contact details
• Email address and phone number
• Billing and payment information
• IP address, device type, and browser details
• Call logs, SMS logs, and service usage data
• Customer support communications

2. HOW WE USE YOUR INFORMATION

Your information is used strictly for legitimate business and service-related purposes.

• To provide and maintain telecom services
• To process billing and payments
• To improve system performance and reliability
• To offer technical support and customer assistance
• To detect and prevent fraud or misuse
• To send important service updates and notifications

3. DATA PROTECTION & SECURITY

Dialnix implements strong security measures including encryption, secure servers, and monitoring systems to protect your data from unauthorized access, alteration, or loss.

4. COOKIES POLICY

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings, but some features may not work properly.

5. DATA SHARING

Dialnix does not sell or trade your personal information. Data may only be shared with trusted service providers or legal authorities when required by law.

6. DATA RETENTION

We retain your data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. YOUR RIGHTS

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Request data portability

8. CHANGES TO THIS POLICY

Dialnix may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. CONTACT US

Email: AyeshaJabbar@dialnix.com